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FAQ - Stardust Literacy

Frequently Asked Questions

Answers to common questions for readers and authors on Stardust Literacy.

Last Updated: October 03, 2025

General Questions

What is Stardust Literacy?

Stardust Literacy is a platform for reading and writing stories, fostering creativity and literacy among users worldwide.

How do I create an account?

Sign up using your email, Google, or Facebook account. Verify your email to get started.

Is the platform free?

Basic access is free, but premium features and content require a subscription. See our plans below.

Reader Questions

How do I find books to read?

Browse categories, search by title/author, or check recommendations based on your reading history.

Can I download books for offline reading?

Yes, with a premium subscription, you can download books to your personal library for offline access.

How do I leave a review or comment?

After reading, use the comment section at the end of each chapter or story to share your thoughts.

What if I encounter inappropriate content?

Use the report button on the content. Our team will review it promptly.

Author Questions

How do I become an author?

Create an account, go to your dashboard, and start uploading your stories. Verify your identity for monetization.

How do I apply for the Elite Program?

Submit your book with at least 5 chapters and 10,000 words via the dashboard. We review within 7-14 days.

How are earnings calculated?

Earnings are based on engagement metrics like reading progress, comments, and author replies. Free views on Elite books don't count effective October 03, 2025.

When do I get paid?

Payments are processed within 3 days, up to 7 for minor issues, or 30 for major ones. We'll notify you of delays.

Can I remove my book from the platform?

Yes, you can delete your books at any time, but residual data may remain in backups.

Unlock Your Literary Universe

Transform your reading experience with exclusive access to premium content, ad-free browsing, and advanced features designed for true book lovers.

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Loved by 10,000+ Readers

Premium

Perfect for casual readers who want access to premium content.

R25

/month

Save 36% from regular price

  • Reduced advertisements
  • Access to all elite stories
  • 90% less data usage
  • Basic reading statistics
  • Email support

Stardust Supreme

The ultimate reading experience for dedicated literature enthusiasts.

R50

/month

  • Completely ad-free experience
  • Access to all premium stories
  • Personal digital library
  • Exclusive subscriber badge
  • Early access to new features
  • Advanced reading analytics
  • Priority customer support

Subscription Questions

Can I cancel my subscription anytime?

Yes! You can cancel your subscription at any time with no penalties. Your premium access will continue until the end of your current billing period.

Is my payment information secure?

Absolutely. We use Paystack, a leading payment processor with bank-level security. Your payment information is encrypted and never stored on our servers.

What happens to my library if I cancel?

Your saved books remain in your account, but you'll lose access to premium-only content. You can always resubscribe to regain full access to your library.

Can I switch between plans?

Yes! You can upgrade or downgrade your plan at any time. Changes will take effect at your next billing cycle.

Still Have Questions?

If you can't find the answer you're looking for, our support team is here to help.

Contact Support

Ready to Dive In? Whether you're a reader or author, explore Stardust Literacy today!